Do Heal doctors have kits to do COVID-19 testing?

Heal is now able to conduct COVID-19 testing for patients who – based on a telemedicine screening – are at risk for COVID 19. Heal launched telemedicine in response to the COVID-19 outbreak so patients can book and receive video calls within the Heal app from a Heal Doctor for coronavirus screening. There is now a symptoms checker in the app and website during booking that funnels those with symptoms to telemedicine.

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Can members who don’t have access to Heal as a benefit schedule a Heal visit?

Yes, if Heal is not a covered benefit, the member can contact Heal directly about scheduling a visit. The cash price varies. It is currently $159 in California, but in other states, it may be different. There may be other states where it is slightly higher. Members should always be directed to Heal to confirm the cash visit price. Heal offers remote house calls (telemedicine) for $19 for cash paying users.

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What is the charge for a remote house call (telemedicine)?

Cost sharing is waived for remote house calls (telemedicine) for coronavirus screening for members whose plan benefits include Heal. For cash pay users, a Heal remote house call is $19.

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If an employer group terminates employees in the middle of the month as a result of COVID-19, will my fully insured coverage extend for the terminated employees until the end of the month?

Get the answer in UnitedHealthcare’s COVID-19 Business Disruption Support FAQs.

What if employees are terminated and either they do not elect COBRA or there is no COBRA available because the group health plan has been discontinued?

Get the answer in UnitedHealthcare’s COVID-19 Business Disruption Support FAQs.

If an employer group’s enrollment drops by more than 10% as a result of the COVID-19 National Emergency, will my rates and premiums on my fully-insured plan be subject to change?

Get the answer in UnitedHealthcare’s COVID-19 Business Disruption Support FAQs.

What Coronavirus resources is Blue Shield making available for brokers, groups, employees and members?

You can find Blue Shield’s Coronavirus resources in the Coronavirus Carrier Resources section of our website. You can also stay up-to-date here with carrier actions in response to the Coronavirus.

What Coronavirus resources is UnitedHealthcare making available for brokers, groups, employees and members?

You can find UnitedHealthcare’s Coronavirus resources in the Coronavirus Carrier Resources section of our website. You can also stay up-to-date here with carrier actions in response to the Coronavirus.

What Coronavirus resources is Covered California for Small Business making available for brokers, groups, employees and members?

You can find Covered California for Small Business’ Coronavirus resources in the Coronavirus Carrier Resources section of our website. You can also stay up-to-date here with carrier actions in response to the Coronavirus.

What Coronavirus resources is Chinese Community Health Plan making available for brokers, groups, employees and members?

You can find Chinese Community Health Plan’s Coronavirus resources in the Coronavirus Carrier Resources section of our website. You can also stay up-to-date here with carrier actions in response to the Coronavirus.