Archive for the ‘Broker Updates’ Category

CCSB Certification in 1-Hour

Great news! With the Covered California for Small Business (CCSB) simple 1-hour online course, it’s now quicker and easier to become a CCSB certified agent to sell small group coverage and leverage their unique advantages. Get started with the CCSB agent certification.

You should take this course if you:

• Currently place your CCSB groups through another agent in your brokerage.
• Are not certified by Covered CA and would like to write CCSB groups.
• Immediately start receiving commissions when you win the BOR on a group with CCSB coverage.

How to get certified to sell CCSB:

1. Submit the application. Upon approval in a day or so, you will receive an email link to the 1-hour online training on Covered California’s Learning Management System (LMS).
2. Log in and complete the training. Keep the Certificate of Completion for your records.
3. Complete the CCSB Agreement you’ll receive from DocuSign in about two business days after you complete the training. Pay the Department of Insurance endorsement fee. Allow 3-5 business days for processing. Note: there are 2 agreements to choose from whether you’re an independent broker or part of an agency.
4. Receive your Covered California for Small Business certification by email. You may begin quoting and writing new CCSB groups with Claremont!

Get Certified Now

Questions?
Contact the small group experts at 800.696.4543 or info@claremontcompanies.com.

CCSB & Group Service Agreements

As you know, when a carrier group health plan is installed, the group enters into a contract for coverage with the carrier. This contract is typically referred to as the group contract but it can be called the group health plan contract, group service contract or group service agreement.

So, how do these group contracts work with the CCSB exchange when more than one carrier is providing coverage to the group?

CCSB does not issue group contracts. Rather, shortly after the group is installed, each carrier with enrollment will send a Group Service Agreement to the group. On receipt, the group should sign the Group Service Agreement and return to the carrier per the carrier instructions, and retain a copy in their files.

Have a follow-up or benefits administration question?
Contact our small group experts at 800.696.4543 or info@claremontcompanies.com.

Covered California Agent Agreement Amendment

Covered California Certified Agents are required to sign an amendment to the Agent Agreement by November 1, 2016. Agents will receive their amendment by email from DocuSign® by September 13. The signed amendment is required as a result of changes to the contract.

To learn more, download the Agent Agreement Amendment Quick Guide.

Additional Resources

Claremont Agent Resources

• New Agent Incentive Program
• Covered California Advantages
• Agent Certification
• Health Care Tax Credit Solution
• FAQs
• Covered California for Small Business Broker Kit
  To order, contact us at 800.696.4543 or info@claremontcompanies.com.

Covered California Agent Resources

• Covered California Agent Tools:
  – Protecting Consumer Information
  – Marketing & Branding
  – Webinars
  – Applications and Forms
  – Agent and Customer Service Contact Information
• Agent Training and Certification
• Covered California Agent Service Center: 877.453.9198 or agents@covered.ca.gov.

Questions?
Contact the Covered California for Small Business experts at 800.696.4543 or info@claremontcompanies.com.

How to Administer Group Enrollment Changes

Looking for help on how to administer group enrollment changes in Covered California for Small Business? Check out our two recent Covered California FAQ’s:

• Can Covered California for Small Business groups make enrollment changes within the first 30 days after coverage becomes effective?
• What Covered California for Small Business form should be used to make mid-year enrollment changes such as a new hire employee, marriage, birth or adoption?

Answers to other frequently asked ACA and Covered California broker questions can be found here.

Questions? Need Assistance?
Contact the small group experts at 800.696.4543 or info@claremontcompanies.com. Get the resources and expertise you need to enhance your Covered California for Small Business sales efforts and grow your business.

Covered California Price Protection

When identical plans are offered on and off the exchange, the plan and premium are required to be the same. Your clients may be confident that they have the most competitive price in the market when you recommend Covered California. The price protection can represent significant savings. For example rates for identical Health Net plans are as much as 8% higher outside of Covered California.

Gain a better understanding of Covered California’s unique features and small group benefits with these valuable sales guides:

• Health Net Pricing Advantage Through Covered California
  Pricing comparisons and a sample rate analysis for identical Health Net plans sold through Covered California, a private exchange, and Health Net direct.
• Advantages for Agents: Why Sell Covered California and How You Benefit
  Nine advantages and broker benefits, plus comparisons of Covered California, private exchange, and Health Net direct features.
• Advantages for Employers
  Eight reasons why a Covered California plan delivers value to small businesses, plus comparisons of Covered California, private exchange, and Health Net direct features. (Distribute to your prospects and clients.)

Get the resources and expertise you need to enhance your Covered California sales efforts and grow your business.

Questions? Need assistance?
Contact the small group experts at 800.696.4543 or info@claremontcompanies.com.

Online Certification Training Available

Covered California’s entire certification and training is available online in the Learning Management System (LMS). The Computer Based Training (CBT) Courses will take the place of in-person, instructor led classes. To sell Covered California products, licensed agents must complete the training and certification process.

To avoid delays in accessing your training materials:

• Ensure your LMS log-in is set up or reactivated.
• To reactivate, send an email to agents@covered.ca.gov, subject line “REINSTATE IN LMS” and include your name, license number, email address, and telephone number.
• To reset your username or password, log-in to the LMS and use the “Forgot your login ID?” and “Forgot your password?” features, or call 877.453.9198.

Agents already certified can:

• Access the updated training materials to support enrollment
• Stay current on Covered California’s online system and products