Continuing Enrollment Accommodations During COVID-19
Small Group Special Enrollment Period (SEP) extended through September 30, 2020. Plan selection downgrades allowed through September 30, 2020.

Teladoc $0 Cost-Sharing Benefit Extended Through September 30, 2020
Teladoc services with no cost-sharing include both health and behavioral health. Also available to members who do not have Teladoc as a plan benefit.

Extended New Business Submission Deadlines
The new group submission deadline has been extended for April, May, June, and July effective dates. Groups must be submitted by the last business day of the group effective month.

Premium Payment Plan Program
A flexible premium payment plan option for employers whose April, May or June 2020 premium payment is delinquent. Premium Payment Plan Program FAQs.

COVID-19 Testing and Treatment
Blue Shield is extending cost sharing waivers (co-payments, coinsurance, and deductibles) through September 30, 2020, for COVID-19 testing and treatment.

For Brokers

• COVID-19 Resource Center for Employer and Brokers
  Includes frequently updated broker FAQs and Return to Work Guide.

For Members

• Member Coronavirus (COVID-19) Resources
  Information for members on what services are covered, options for getting care, and tips for prevention.

• Member Services Update
  Updates to services and advice to members with symptoms.
• Member Coronavirus Resources
  Information for members on symptoms, what to do, and specific information for members returning from China.

• Recommendations for Brokers and Groups
  Information for brokers on how to submit new cases, make premium payments and conduct sales meetings.
• COVID-19 FAQs
  FAQs on the Special Enrollment Period, administration, billing, renewals, and quoting.

COVID-19 Resource Center
Numerous helpful resources on emotional and mental health during the pandemic.

• 60-Day Premium Payment Grace Period and Premium Deferral Program
  In April, Covered California for Small Business (CCSB) launched a new program to help their small business customers continue to provide insurance to their employees during the COVID-19 pandemic. The grace period for premium payment was extended to 60 days for April and May premium invoices. In addition, a Premium Deferral Program was introduced for customers who had not paid their April or May premium invoices. Download the CCSB Grace Period and Premium Deferral Program FAQs for answers to the most common employer questions.
• Special Enrollment Period
  Enrollment period through the end of June 2020 for employees and dependents who previously waived coverage. Effective date of coverage will be 1st of the month following the date the enrollment was submitted, ending with July 1st effective date for the SEP.
• Extended New Business Submission Deadlines
• Eligibility & Enrollment Updates, April 2020
  Special Enrollment Period, new business submission deadline, and more.
• Reminders, April 2020
  SBA loan resources, coverage status for nonpayment of April invoices, COBRA and group size, CCSB federal tax credit, and more.
• Member Coronavirus Resources
  Information for members including how to stay healthy, symptoms, what to do when sick, and contact information for participating carriers.

• COVID-19 FAQs
  Information on Delta Dental’s policy adjustments to help employers and employees.
• COVID-19 Message for Members

Member Coronavirus Resources
Latest news for members.

• Employer COVID-19 FAQs
  Provides information on waived COVID-19 testing costs, waived telemedicine costs, early prescription refills, and member support line. Also provides information for employers on reduced participation, billing, premium grace periods, and re-hire waiting periods.
• Small Business Resource Guide
  Resources and information to help businesses navigate the COVID-19 pandemic.
• Member Coronavirus Resources
  Includes best practices, expanded coverage and benefits, and FAQs.
• Member FAQs
  Answers to questions on symptoms, how to stay healthy, coverage, and travel.

• Business FAQs
  Information for employer groups on eligibility, benefits, and underwriting.
• myStrength mental health app to support mental and emotional health.
• COVID-19 Latest Information
• Member Coronavirus Resources
  Information for members on how to protect themselves, get care, and stay informed.

• Premium Credits for Employer Groups
  Employers with fully insured dental PPO plans will receive a premium credit on a future bill in the amount of 25% for the months of April and May 2020.
• Rate pass for groups with fewer than 500 lives and have a renewal between June and September 2020.
• COVID-19 Updates for U.S. Brokers and Employers
  Includes product FAQs, furlough and reduced hours, and more.
• COVID-19 Updates for U.S. Employees
  Includes coverage clarifications and product FAQs

• Broker Coronavirus Resources
  COVID-19 FAQs for brokers.
• Member Coronavirus Resources
  Information for members on how to get their own personalized risk assessment, answers to commonly asked questions, and the latest updates from Oscar.
• Prescriptions
  Member pharmacy information.

• Dental Premium Credit
  Fully-insured dental groups (both contributory and voluntary) will receive a 10% premium credit on their June through October 2020 invoices.
• PPE Payments to In-Network Providers
  A $7 payment for PPE will be paid to in-network providers with each member dentist visit from June 1 through December 31, 2020. This payment will help offset the additional expenses for dental offices to maintain up-to-date infection control procedures and to reduce the risk of exposure to members. Additionally, this payment may help decrease member out-of-pocket costs.
• Rate pass for all groups under 500 lives for May 2020 – August 2020.
• COVID-19 Advisor Site
  For all COVID-19 information and resources.
• Insurance Solutions News & Resources Archive
  Topics by product line, including group benefits.
• PPP Expense Tracker
  To help businesses document their expenses in order to maximize Payroll Protection Program loan forgiveness.
• SMB Customer Insights & Resources
  Insights from Principal’s panel of small-to-medium-sized businesses (SMBs) and industry research.
• Managing Uncertainty
  Includes information on how Covid-19 applies to Principal insurance coverage.
• Insurance Coverage and COVID-19
  Answers to common employer and employee concerns.

• Rate pass for groups with 500 or fewer employees for renewals from May 1, through August 1, 2020.
• COVID-19 Response Resource: Frequently Asked Questions
  Answers to questions on the impact of coronavirus on each Reliance Standard product line.
• Dental/Vision and Lasik FAQs

Member Coronavirus Resources
Coronavirus FAQs for members.

• New Group Submission Extended Deadlines
• Dental and Vision Special Enrollment Period
  May 18 through May 29, 2020, for a June 1st effective date. For employees who previously waived coverage or did not elect coverage for themselves or their dependents (e.g., spouses or children).
• Broker COVID-19 FAQs
  • Special Enrollment Period.
  • COVID-19 testing and treatment.
  • Relief for employer groups.

• Employer COVID-19 FAQs
  Frequently updated FAQs for employers.
• Five Employer Considerations to Return to Work
• Member Coronavirus Resources
  The latest COVID-19 updates, help with COVID-19 coverage, telehealth options, emotional health and more.